FAQ

There is a shipping calculator coming that should be active in the checkout section sometime soon. Until then, everything wll be shipped through the USPS with a $10.00 shipping fee added onto the order.

All tattoo machine and Sovereign 12 Auxiliary Potentiometer Boxe sales are final. If you have any problems or issues with any of our stuff, check out the repair information below.

If you receive anything that has been broken or damaged during shipping, please let us know. You can send it back to us and we’ll sort it all out.

For tattoo machines, I will happily fix anything that was damaged in transit and needs to be fixed, and get it back to you as soon as I can. If it was damaged beyond repair, it might take a bit longer to get an exact replacement built up and tuned, but I’d be more than happy to do that as well.

if one of the Sovereign 12 Auxiliary Potentiometer Boxes shows up damaged, please let us know immediately and send it back to us. We will send another one out for you as soon as possible. Please be aware, depending on our current inventory, it might take a little while to replace it with an identical color.

Theres nothing definite here quite yet. We are trying to figure out a good way to deal with custom orders. For the time being please feel free to email us with any questions and we can see if we can figure something out.